RELEVANT LEGISLATION
This website is designed to comply with the following national and international legislation with regard to data protection and user privacy:
▸EU General Data Protection Regulation 2018 (GDPR)
▸California Consumer Privacy Act 2018 (CCPA)
WHAT PERSONAL INFORMATION WE COLLECT AND WHY
Here we describe what information is collected and reasons for collecting it. The categories of information collected are as follows:
FORMS AND EMAIL SUBMISSIONS ON THE WEBSITE
If you choose to submit a form on our website, the email address that you submit to us will be sent to our general inquiry inbox. The user information will remain within our database but will only be used to contact or email the user and will never be sold to a 3rd party provider.
EMAIL LINKS
We only receive an email when a user mails us using an email link or form. There are no third-party data processors or intermediaries involved.
The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
“DO NOT SELL MY DATA” – WHY WE DON’T HAVE IT
We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors and hence the “Do not sell my data” opt-out button is optional on our website. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications.
COOKIE POLICY
This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:
- ESSENTIAL COOKIES AND SIMILAR TECHNOLOGIES
These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allows a navigation experience that is consistent and optimal to user’s network speed and choice of device.
DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.